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Monday – Friday : 8am – 4:30pm CST
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Office Number Ι 815-462-3866
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Frequently Asked Questions
In what states are Cooler Concepts products available?
Our products are available in all 50 states and throughout the Canadian Providences.
Do I work directly with Cooler Concepts or do I need to contact a foodservice equipment dealer in my specific state/territory?
We can work directly with you to determine what shelving you may need for your beer cooler but all purchases must be made through a foodservice equipment dealer.
What walk-in cooler measurements should I be taking?
The interior measurements of your beer cooler that are worth measuring include front-to-back, left-to-right, and floor-to-ceiling. Additionally, we ask that you let us know where your evaporator is located (on what wall and where it is in relation to the door). From there, we will be able to take down specific measurements to accurately lay out shelving that won’t interfere with your evaporator.
How long does it typically take to receive an estimate?
Drawings are usually completed within one (1) business day and quotes from an equipment dealer typically are ready within two (2) business days.
What's a typical project length time?
A custom shelving unit typically takes 4 weeks from the receipt of the purchase order to delivery of the unit.